ChatSathi is a full CRM built on the official Meta WhatsApp Cloud API — not a broadcast tool with an inbox bolted on. Here is what is in it.
One WhatsApp Business number worked by your whole team, with assignment, internal notes, tags and full searchable history.
Segmented bulk messaging on approved templates through the official Cloud API, with scheduling and per-recipient delivery reporting.
Trigger-based rules, no-code multi-step flows, smart routing and timed drip sequences that exit the moment a contact replies.
A real Kanban pipeline with deals, custom stages and values — so a WhatsApp conversation becomes a tracked opportunity rather than an unread chat.
Tags, custom fields, segments and deduplication, with every conversation and deal attached to the contact record.
Delivery, read and response metrics, agent performance, campaign results and pipeline conversion — exportable when you need it elsewhere.
Product catalogue, inbound order handling and payment links, so a customer can browse and buy inside the conversation.
Authenticated API keys, outbound webhooks and a documented REST surface for sending messages and syncing contacts from your own systems.
We set up the WhatsApp Business API with you — connecting your number, getting a template approved, and sending your first message.