Send approved template messages to thousands of opted-in contacts through the official Meta Cloud API — with segmentation, scheduling, and per-message delivery reporting. You pay Meta's conversation rate directly, with no markup from us.
The market is full of tools that automate the consumer WhatsApp app or route through unofficial gateways. They are cheap, they work for a while, and then the number that your entire customer base knows gets blocked — permanently, with no appeal that goes anywhere.
Build an audience from tags, custom fields, pipeline stage or past engagement, then send to exactly that group. Because tags accumulate from ordinary inbox work, useful segments already exist by the time you want to broadcast.
Create, submit and track Meta message templates from inside ChatSathi, with live approval status and rejection reasons surfaced before you build a campaign on top of one. Variables are validated so a send never fails on a malformed placeholder.
Contacts who opt out are excluded from every future broadcast automatically. Respecting that is both a Meta policy requirement and the single biggest lever on your quality rating.
Queue a campaign for a future date and time rather than sending at midnight because that is when you finished building it. Scheduled broadcasts run server-side, so nothing depends on your browser staying open.
See sent, delivered, read and failed counts for every campaign, with failure reasons per recipient. That is what separates 'the message was wrong' from 'those numbers were never valid'.
Every message goes through Meta's own infrastructure on your own WhatsApp Business Account. Meta bills you directly at their published conversation rate — we never add a per-message commission.
Marketing messages on WhatsApp must use a template Meta has approved in advance. Compose it in ChatSathi, submit it, and track approval status without leaving the app. We flag the common rejection causes before you submit.
Filter contacts by tag, custom field, pipeline stage, or engagement history. The recipient count updates as you refine the filter, and opted-out contacts are removed from the total automatically.
Fill in template variables from contact fields so each recipient gets a personalised message, preview the result, then send immediately or schedule it. Execution runs server-side with rate limiting that respects your messaging tier.
Track delivery, read and failure rates per campaign. Replies land in your shared inbox as normal conversations, so the team can work them without switching tools.
Yes, when it is done through the official WhatsApp Business Platform to contacts who have opted in, using message templates Meta has approved. What is not allowed is automating the consumer or Business app to blast contacts, or messaging people who never consented. ChatSathi only sends through the official Meta Cloud API, which is what keeps your number safe.
Outside a 24-hour customer service window, WhatsApp only permits business-initiated messages that use a pre-approved template. This is Meta's mechanism for controlling spam. Templates are usually reviewed within minutes to a few hours, and ChatSathi shows you the status and any rejection reason directly.
Two components. Your ChatSathi platform fee, which is flat and listed on the pricing page, and Meta's per-conversation charge, which depends on the conversation category and country. Marketing conversations cost more than utility or authentication ones. Meta bills you directly for those at their published rate — ChatSathi adds no markup, so your message cost is exactly Meta's cost.
Meta assigns your number a messaging tier that caps how many unique customers you can initiate conversations with in 24 hours. New numbers start low and the tier increases automatically as you send consistently while keeping a good quality rating. ChatSathi respects your current tier when executing a broadcast rather than firing everything at once and burning through it.
Meta lowers your messaging limits and, if the rating stays low, can restrict the number. The causes are almost always the same: messaging people who did not opt in, sending too frequently, or sending content recipients did not expect. Honouring opt-outs, segmenting properly, and not over-messaging are the fixes — all of which ChatSathi is built to support.
Yes. Template variables are mapped to contact fields — name, city, order reference, or any custom field you define — so every recipient receives a message filled in with their own data. You can preview the rendered result for a sample contact before sending.
Yes, and this is where broadcasts stop being a one-way blast. Every reply arrives in your shared inbox as a normal conversation with the full contact record attached, so your team can pick up the thread and, if it is a real lead, push it into the sales pipeline.
Get your number on the official Cloud API, your first template approved, and your list segmented — with us doing the setup alongside you.
Guided WhatsApp API setup included